Privacy Policy
Effective Date: 27-12-2025
Review note: This draft should be reviewed for compliance with applicable Malaysian law before final publication.
Overview
ATAS, operated by Atas Apparel, respects your privacy and takes the handling of your personal information seriously.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use shopatas.com.
What We Collect
When you place an order, contact us, or interact with our website, we may collect information such as:
- your name
- shipping and billing address
- email address
- phone number or WhatsApp number
- order details
- payment-related information processed through our payment providers
- customer service messages
- marketing preferences if you choose to opt in
We may also collect basic technical information such as IP address, browser or device information, website activity or usage data, and cookie-related data.
How We Use Your Information
We use your information to:
- process and deliver orders
- provide customer support
- send order updates and service-related communications
- manage exchanges, returns, or complaints
- improve our website, products, and customer experience
- send marketing communications if you have opted in
- help prevent fraud, abuse, or misuse of the website
Payment Information
We do not store your full card or payment details on our website unless required by the payment provider’s standard process. Payments are processed through third-party payment providers.
[CUSTOMIZE IF NEEDED — LIST YOUR PAYMENT PROVIDERS OR REMOVE THIS LINE]
Sharing Your Information
We may share relevant personal information with trusted third parties where necessary to operate our business, including payment providers, courier and logistics partners, website and hosting service providers, marketing platforms, professional advisers, and authorities where required by law.
We do not sell your personal information.
Marketing
If you opt in, we may send you updates about new releases, promotions, restocks, or brand news.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email, or by contacting us directly. You may also ask us to stop sending marketing messages through WhatsApp or other channels.
Cookies and Similar Tools
We may use cookies or similar technologies to keep the website functioning properly, remember your preferences, analyse website usage, improve performance and user experience, and support marketing activities where used.
You can manage cookies through your browser settings.
Data Retention
We keep personal information only for as long as reasonably necessary for order fulfilment, customer support, record keeping, legal and tax compliance, fraud prevention, and legitimate business operations.
Your Choices
Subject to applicable law, you may contact us to request access to your personal information, request correction of inaccurate information, withdraw marketing consent, or ask questions about how your information is handled.
We may need to retain certain information where required for legal, tax, fraud prevention, or operational reasons.
Security
We take reasonable steps to protect your information against unauthorised access, misuse, loss, or disclosure. However, no website or online transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Services and Links
Our website may use third-party tools or contain links to third-party websites. Their privacy practices are governed by their own policies, not ours.
Contact
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
- Email: cs@shopatas.com
- WhatsApp: 01153132062
Things You Still Need to Customize
- Insert the effective date.
- List your payment gateways if you want them named.
- List any email marketing platform you use, if desired.
- Confirm whether you want a cookie banner or cookie management wording added.
- Confirm whether any data is stored or processed outside Malaysia.