Terms & Conditions
Effective Date: 27-12-2025
Review note: This draft should be reviewed for compliance with applicable Malaysian law before final publication.
Overview
Welcome to ATAS, operated by Atas Apparel. These Terms & Conditions govern your use of shopatas.com and any purchase made through our website.
By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use the website.
About Us
ATAS is an independent Malaysia-based clothing brand focused on elevated streetwear basics.
Business name: Atas Apparel
Website: shopatas.com
Contact email: cs@shopatas.com
WhatsApp: 01153132062
Business address: Atas Apparel, Penang, Malaysia
Products and Availability
We aim to present our products as accurately as possible, including colours, sizing, and product details. However, actual colours may appear slightly different depending on your screen or device.
All products are subject to availability. We reserve the right to update, discontinue, or limit products at any time without prior notice.
Pricing and Payment
All prices are shown in MYR unless stated otherwise.
We reserve the right to correct pricing errors, product information errors, or system errors at any time. If an error affects your order, we will contact you before processing it.
Payment must be successfully completed before an order is confirmed and prepared for shipment.
Orders
Once you place an order, you will receive an order confirmation email or notification. This confirmation does not mean the order has already been accepted for shipment.
We reserve the right to decline, cancel, or limit any order where necessary, including in cases involving product unavailability, pricing or technical errors, suspected fraud or abuse, or incomplete or inaccurate customer information.
If your order is cancelled after payment, any approved refund will be processed back through the original payment method where applicable.
Shipping and Delivery
Orders are processed within 1 to 3 business days.
Estimated delivery times are:
- West Malaysia: 2 to 5 business days
- East Malaysia: 3 to 7 business days
These are estimates only. Delivery delays may happen during peak periods, public holidays, courier disruptions, weather events, or other circumstances outside our control.
Please make sure your shipping information is accurate. We are not responsible for failed delivery caused by incorrect or incomplete details provided at checkout.
Returns, Refunds, and Exchanges
Our refund, return, and exchange terms are set out in our separate Refund / Returns / Exchange Policy. By placing an order, you agree to that policy as well.
Website Use
You agree not to misuse the website, interfere with its operation, or attempt unauthorised access to any part of the site, its systems, or related services.
You also agree not to use this website for unlawful, fraudulent, or abusive activity.
Intellectual Property
Unless otherwise stated, all content on this website, including branding, logos, text, graphics, photos, layout, and creative assets, belongs to Atas Apparel or is used with permission.
You may not copy, reproduce, distribute, or commercially use our content without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Atas Apparel will not be liable for indirect, incidental, or consequential loss arising from your use of the website or your purchase of products through the website.
Nothing in these Terms excludes any rights that cannot legally be excluded under applicable law.
Governing Law
These Terms & Conditions are governed by the laws of Malaysia.
Contact
If you have any questions about these Terms & Conditions, please contact us at:
- Email: cs@shopatas.com
- WhatsApp: 01153132062
Things You Still Need to Customize
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